Southcentral Foundation has shifted from customer service to customer experience. What does this mean? SCF addresses whole-person wellness by recognizing it provides more than “instances of...

LaZell Hammons was one of the first Nurse Case Manager’s at Southcentral Foundation and participated in redesigning the multidisciplinary teams. In 2015, Ben Collins from the King’s Fund...

Health care facilities all over the U.S. follow a model of patient care that is disease-focused. There is a diagnosis and the disease is treated. At Southcentral Foundation (SCF), services are...

Nuka System of Care Approach Southcentral Foundation’s Nuka System of Care has worked with the Native Community in Alaska to implement integrated care teams (ICT). These are co-located,...