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Tracking System Performance: Southcentral Foundation’s President/CEO Scorecard

Every health care system needs a method for tracking and reporting its performance over time. Data on system performance can be used for many purposes including but not limited to making...

The Administrative Support Training Program: A Long-Term Investment in the Workforce

Administrative support staff are an important part of any health care system. They are often a customer’s first point of contact with the system, and ensuring that administrative support staff...

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