Engaging customers is critically important in health care. SCF works to engage individuals and families through our relationship-based Nuka System of Care, with providers forming strong, long-term...

Opioid addiction has become a major public health crisis in many parts of the United States, and people are increasingly looking to health care organizations for answers. Southcentral Foundation has...

SCF undertook a major study on relationship-based care. The purpose of this study was to investigate whether customer-owners who are empanelled (chose to be assigned) to a primary care provider...