Hiring is critically important for health care organizations. Recruiting the right people can go a long way toward ensuring the success of health care services and programs. However, recruiting...
Population-Based Case Management at Southcentral Foundation
Previous articles on this blog have discussed Southcentral Foundation’s Integrated Care Teams , which consist of a primary care provider, certified medical assistant, case management support...
Cutting-Edge Behavioral Health Care
Excerpt from SCF’s 30-year Report By 1987, Southcentral Foundation (SCF) had expanded beyond its initial self-management contracts to advance in the areas of mental and behavioral health. SCF...
Traditional Values Guide SCF’s Core Concepts
In the Native Community, Elders and traditional values serve as a compass for a healthy lifestyle. We learn to listen to each other, to share our story, to laugh and to honor ourselves and...
Relationships
Excerpt from SCF’s 30-year Report Southcentral Foundation (SCF) recognizes that health care is about people and relationships. Alaska Native people have always lived life in “community,”...
Customer-Ownership
Excerpt from Southcentral Foundation’s 30-year Report Southcentral Foundation’s (SCF) arrangements with the Indian Health Service (IHS) to take over the entire primary care system in 1998, and...
Evaluation Ensures Your Voice is Heard
SCF Learning Institute and AEA GEDI Intern Lucy Rogers Since August of 2016, SCF has been hosting Lucy Rogers, an intern from the American Evaluation Association’s (AEA) Graduate Education...
Customer-Driven Health Care
“Treat every customer-owner like your auntie.” The words of Ileen Sylvester, Southcentral Foundation’s Vice President of Executive and Tribal Services, resonate with many SCF employees. These...
Integrated Care Teams: What Makes Us Tick
Southcentral Foundation has shifted from customer service to customer experience. What does this mean? SCF addresses whole-person wellness by recognizing it provides more than “instances of...
LaZell Hammons On Integrated Care Teams
LaZell Hammons was one of the first Nurse Case Manager’s at Southcentral Foundation and participated in redesigning the multidisciplinary teams. In 2015, Ben Collins from the King’s Fund...
