--- title: Nuka Healthcare Innovation Masterclasses in London description: Masterclasses in London feature practical and inspirational “lessons learned” from Southcentral Foundation’s Nuka System of Care. image: https://blog.scfnuka.com/hubfs/Imported_Blog_Media/dreamstime_m_41379477_London_1600x570-2.jpg --- [![Nuka System of Care](https://blog.scfnuka.com/hs-fs/hubfs/raw_assets/public/SouthcentralFoundation_January2024/images/Nuka-System-of-Care-website-logo.png?width=506&height=186&name=Nuka-System-of-Care-website-logo.png "Nuka System of Care")](https://scfnuka.com/) - [Home](https://scfnuka.com/) - [About Us](https://scfnuka.com/about-us/) - [What is Nuka?](https://scfnuka.com/about-us/#what) - [Mission-Vision](http://scfnuka.com/our-story/#mission) - [Nuka FAQs](https://scfnuka.com/our-story/#nukafaqs) - [Leadership](https://scfnuka.com/our-story/#leadership) - [Awards & Recognitions](https://scfnuka.com/our-story/#awards) - [Opportunities](https://scfnuka.com/opportunities/) - [Conferences](https://scfnuka.com/opportunities/conferences/) - 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[Trauma Informed Care](https://scfnuka.com/services/clinical-professionals/trauma-informed-care/) - [Primary Care](https://scfnuka.com/services/clinical-professionals/primary-care/) - [Improvement & Innovation](https://scfnuka.com/services/improvement-innovation/) - [Customer and Community Engagement](https://scfnuka.com/services/improvement-innovation/customer-community-engagement/) - [Data and Information Management](https://scfnuka.com/services/improvement-innovation/data-and-information-management/) - [Strategy and Improvement](https://scfnuka.com/services/improvement-innovation/strategy-and-improvement/) - [Facility Design](https://scfnuka.com/services/improvement-innovation/facility-design/) - [Software](https://scfnuka.com/nuka-strategic-planning-software/) - [Resources](https://scfnuka.com/resources/) - [Playbooks](https://scfnuka.com/resources/playbooks/) - [Documents](https://scfnuka.com/resources/documents/) - [Media](https://scfnuka.com/resources) - [Podcasts](https://scfnuka.com/resources/podcasts/) - 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[Learning Experiences](https://scfnuka.com/opportunities/students/learning-experience/) - [Internship / Fellowship Opportunities](https://scfnuka.com/opportunities/students/internship-fellowship-opportunities/) - [Short-Term Observation](https://scfnuka.com/opportunities/students/short-term-observation/) - [Scholarship](https://www.southcentralfoundation.com/careers/scholarship_opportunities/) - [Calendar](https://scfnuka.com/calendar/) - [Services We Offer](https://scfnuka.com/services/) - [Executive & Leadership](https://scfnuka.com/services/executive-leadership/) - [Leadership Team Assessment and Workshop](https://scfnuka.com/leadership-team-assessment-and-workshop/) - [Leadership](https://scfnuka.com/services/executive-leadership/leadership/) - [Workforce Development](https://scfnuka.com/services/executive-leadership/workforce-development/) - [Clinical Professionals](https://scfnuka.com/services/clinical-professionals/) - [Behavioral Health](https://scfnuka.com/services/clinical-professionals/behavioral-health/) - [Trauma Informed Care](https://scfnuka.com/services/clinical-professionals/trauma-informed-care/) - [Primary Care](https://scfnuka.com/services/clinical-professionals/primary-care/) - [Improvement & Innovation](https://scfnuka.com/services/improvement-innovation/) - [Customer and Community Engagement](https://scfnuka.com/services/improvement-innovation/customer-community-engagement/) - [Data and Information Management](https://scfnuka.com/services/improvement-innovation/data-and-information-management/) - [Strategy and Improvement](https://scfnuka.com/services/improvement-innovation/strategy-and-improvement/) - [Facility Design](https://scfnuka.com/services/improvement-innovation/facility-design/) - [Software](https://scfnuka.com/nuka-strategic-planning-software/) - [Resources](https://scfnuka.com/resources/) - [Playbooks](https://scfnuka.com/resources/playbooks/) - [Document](https://scfnuka.com/resources/documents/) - [Media](https://scfnuka.com/resources/) - [Podcasts](https://scfnuka.com/resources/podcasts/) - [Videos](https://scfnuka.com/resources/videos/) - [Nuka Webinar Series](https://scfnuka.com/resources/webinar/) - [Articles](https://scfnuka.com/resources/articles/) - [Blog](https://blog.scfnuka.com/) - [Contact Us](https://scfnuka.com/contact-us/) You are here: [Home](https://scfnuka.com) / [Blog](https://blog.scfnuka.com) / Nuka Healthcare Innovation Masterclasses in London ![Nuka Healthcare Innovation Masterclasses in London](https://blog.scfnuka.com/hubfs/Imported_Blog_Media/dreamstime_m_41379477_London_1600x570-2.jpg) # Nuka Healthcare Innovation Masterclasses in London --- Southcentral Foundation is offering masterclasses in London on October 5th. These masterclasses will offer participants insight into SCF’s world-renowned Nuka System of Care, which has improved health outcomes for SCF patients (who are called “customer-owners” at SCF) while also reducing costs. For people located in the UK or other European countries, these masterclasses offer an opportunity for people to learn about Nuka when they may previously have been unable to travel to Alaska. The masterclasses will take place at No. 11 Cavendish Square, in Marylebone, London. The masterclasses will open with a welcome and an overview of the Nuka System of Care and the process of system transformation by which SCF established it. Nuka was created through community engagement; the Alaska Native and American Indian people SCF serves shaped the system during its creation. And SCF has continued to engage the community ever since, with customer-owners directing improvement at the organization. The overview will cover how SCF engages the community through customer-ownership, how customer-ownership improves health outcomes, and how SCF drives change, including successes and challenges in this area. Following will be a session on best practices for improving population health through primary care. The focus here will be on SCF’s integrated care teams (ICT). SCF uses ICTs to provide care to customer-owners; each team consists of a primary care provider, nurse case manager, certified medical assistant, and case management support. This session will go over the roles of each team member, how SCF’s integrated system works to support population health, and how SCF encourages teamwork and customer-driven care. In the afternoon, attendees will be able to choose between two concurrent sessions. The first is a session on workforce development. This will feature information on SCF’s relationship-based approach to workforce development, and how SCF uses workforce competencies to support the organization’s mission and vision. Also covered will be SCF’s onboarding programs and the way they support employee retention and teamwork. The second concurrent session will cover change management and how to sustain improvement. Topics will include how to use the voice of the customer to drive improvement, how SCF uses its strategic approach to improvement to stay focused on its mission and vision, and best practices for supporting employees in bringing large-scale change. The masterclasses will finish with a closing plenary on building a bridge to the future.[mailto:?subject=Nuka%20Healthcare%20Innovation%20Masterclasses%20in%20London&body=https://scfnuka.com/masterclasses-in-london/](mailto:?subject=Nuka%20Healthcare%20Innovation%20Masterclasses%20in%20London&body=https://scfnuka.com/masterclasses-in-london/) --- ##### Share this entry - Share on Facebook - Share on Twitter - Share on WhatsApp - Share on Linkedin - [mailto:?subject=https://blog.scfnuka.com/masterclasses-in-london](mailto:?subject=https://blog.scfnuka.com/masterclasses-in-london) Share by Mail [**Follow** on Twitter](http://twitter.com/scfnuka/) ### Latest news - [![Sharing Knowledge of the Nuka System of Care Worldwide](https://blog.scfnuka.com/hubfs/IMG_8962.jpeg)](https://blog.scfnuka.com/sharing-knowledge-of-the-nuka-system-of-care-worldwide) [Sharing Knowledge of the Nuka System of Care Worldwide](https://blog.scfnuka.com/sharing-knowledge-of-the-nuka-system-of-care-worldwide) - [![Southcentral Foundation’s Community Clerkship](https://blog.scfnuka.com/hubfs/2024-09-19%20Kincaid%20Fall%20Photo%20Fun%20Stock091-1.jpg)](https://blog.scfnuka.com/southcentral-foundations-community-clerkship) [Southcentral Foundation’s Community Clerkship](https://blog.scfnuka.com/southcentral-foundations-community-clerkship) - 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[Nuka System of Care Conference](https://blog.scfnuka.com/tag/nuka-system-of-care-conference) - [Training](https://blog.scfnuka.com/tag/training) - [Improvement](https://blog.scfnuka.com/tag/improvement) - [Operations](https://blog.scfnuka.com/tag/operations) - [Behavioral Health](https://blog.scfnuka.com/tag/behavioral-health) - [COVID-19](https://blog.scfnuka.com/tag/covid-19) - [Core Concepts](https://blog.scfnuka.com/tag/core-concepts) - [Evaluation](https://blog.scfnuka.com/tag/evaluation) - [Relationship-based Care](https://blog.scfnuka.com/tag/relationship-based-care) - [Virtual Nuka Conference](https://blog.scfnuka.com/tag/virtual-nuka-conference) - [Clinical Operations](https://blog.scfnuka.com/tag/clinical-operations) - [Data & Improvement](https://blog.scfnuka.com/tag/data-improvement) - [Leadership](https://blog.scfnuka.com/tag/leadership) - [Relationships](https://blog.scfnuka.com/tag/relationships) - [Nuka Conference](https://blog.scfnuka.com/tag/nuka-conference) - [Data](https://blog.scfnuka.com/tag/data) - [Health Marketing](https://blog.scfnuka.com/tag/health-marketing) - [Management](https://blog.scfnuka.com/tag/management) - [Operational Principles](https://blog.scfnuka.com/tag/operational-principles) - [Whole System Transformation](https://blog.scfnuka.com/tag/whole-system-transformation) - [Administrative Support](https://blog.scfnuka.com/tag/administrative-support) [History of Southcentral Foundation’s Traditional Healing Clinic ![History of Southcentral Foundation’s Traditional Healing Clinic](https://blog.scfnuka.com/hs-fs/hubfs/Imported_Blog_Media/D1A9556-cropped-2-2.jpg?width=90&name=D1A9556-cropped-2-2.jpg)](https://blog.scfnuka.com/traditional-healing-history) [![Dr. Thomas Bodenheimer: Nuka Health Care Innovations Conference Keynote Speaker](https://blog.scfnuka.com/hs-fs/hubfs/Imported_Blog_Media/Dr_-Bodenheimer-banner-photo-2.jpg?width=90&name=Dr_-Bodenheimer-banner-photo-2.jpg) Dr. Thomas Bodenheimer: Nuka Health Care Innovations Conference Keynote Speaker](https://blog.scfnuka.com/dr-thomas-bodenheimer) ### Southcentral Foundation’s Nuka Learning Institute 4085 Tudor Centre Drive Anchorage, Alaska 99508 For information about consulting and events, please contact (907) 729-NUKA (6852) or [SCFNukaEvent@scf.cc](mailto:SCFNukaEvent@scf.cc) For information about student opportunities, please visit [www.scfnuka.com/opportunities/students/](https://scfnuka.com/opportunities/students/) or call (907) 729-6800. ### Southcentral Foundation For information about Southcentral Foundation’s health and wellness programs and services, please visit [www.southcentralfoundation.com](http://www.southcentralfoundation.com/) or call (907) 729-4955 ![Sothcentral Foundation](https://blog.scfnuka.com/hs-fs/hubfs/raw_assets/public/SouthcentralFoundation_January2024/images/SCF_Logo_New_white-300x170.png?width=300&name=SCF_Logo_New_white-300x170.png "Sothcentral Foundation") Copyright © 2025 Southcentral Foundation - 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