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Three Customer Satisfaction Measures Tracked in Southcentral Foundation’s Nuka System of Care

Having a good understanding of the customer experience is critical for health care organizations to more effectively make changes and improvements to the system. Although overall customer...

Improvements to SCF’s Introduction to Core Concepts Training

Southcentral Foundation’s Introduction to Core Concepts training is a two-day virtual training that is based on SCF’s Core Concepts training, which teaches the communication and relationship-building...

Conducting Community Needs Assessments to Drive the Health System

Health care can often be a reactive discipline. For example, a patient comes to their physician with a problem, and the physician prescribes treatment for that specific problem. However,...

Five Key Elements of COVID-19 Vaccinations for Customer-Owners

Like many health care organizations across the country, Southcentral Foundation is in the process of vaccinating the people it serves against COVID-19. While initial vaccine doses were used to...

Five Key Elements of SCF’s COVID-19 Vaccination Rollout for Employees

With COVID-19 vaccines approved for use in the United States, health care organizations across the country have placed a priority on providing vaccinations to employees, both for their own...

Intensives Available at Southcentral Foundation’s Virtual Nuka Winter Conference

Southcentral Foundation’s Virtual Nuka Winter Conference is less than two months away! The conference offers individuals and organizations a virtual opportunity to learn about SCF’s two-time...

If-Then Tables for Continued COVID-19 Mitigation

As previously discussed on this blog , Southcentral Foundation provides its managers considerable freedom in many areas to choose the style and approach that works best for their focus area and the...

Evaluation Ensures Your Voice is Heard

SCF Learning Institute and AEA GEDI Intern Lucy Rogers Since August of 2016, SCF has been hosting Lucy Rogers, an intern from the American Evaluation Association’s (AEA) Graduate Education...

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