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Core Concepts: 3 Communication Tools to Improve Quality of Care

Good communication is key in a wide variety of fields, but none more so than health care. Care workers need to be able to communicate with customers and with each other, and sometimes these...

Nuka Learning Sessions in the UK

Interest in SCF’s Nuka System of Care remains high throughout the world. Southcentral Foundation recently visited the United Kingdom to present a series of learning sessions about Nuka....

Understanding Compassion Fatigue in Health Care

Compassion fatigue is one of the biggest causes of burnout for individuals in the helping and healing professions. Those at risk can learn to identify the causes and symptoms, and develop a set...

Nuka Health Care Innovations Conference: Learning Sessions

The Nuka Health Care Innovations Conference is fast approaching! The conference will be held on October 23 rd -24 th at the Portland Art Museum in Portland, OR. The conference will offer...

Dr. Thomas Bodenheimer: Nuka Health Care Innovations Conference Keynote Speaker

On October 23rd-24th, Southcentral Foundation is hosting its first-ever health conference in Oregon, the Nuka Health Care Innovations Conference. Similar to the annual Nuka System of Care...

Recruiting and Behavioral Based Interviewing at Southcentral Foundation

Hiring is critically important for health care organizations. Recruiting the right people can go a long way toward ensuring the success of health care services and programs. However, recruiting...

Population-Based Case Management at Southcentral Foundation

Previous articles on this blog have discussed Southcentral Foundation’s Integrated Care Teams , which consist of a primary care provider, certified medical assistant, case management support...

Whole System Transformation

How does SCF work together with the Native Community to achieve physical, mental, emotional and spiritual wellness? Native Community members recall the old health care system where...

The Value of Relationship With Health Care Providers

When a customer-owner establishes a trusting, accountable and long-term relationship with a health care provider team, it will generally lead to more positive health outcomes. Healthy...

Customer-Ownership Transforms Health, Wellness and Health Care Delivery

If you have ever visited or received services at SCF you’ve probably seen or heard the term “customer-owner.” SCF uses this term to describe the 65,000 Alaska Native and American Indian people...

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