Having a good understanding of the customer experience is critical for health care organizations to more effectively make changes and improvements to the system. Although overall customer...
Tag Archive for: data
Operations, Satisfaction and Logistics as Clinical Quality Measures
This is a guest blog from Dr. Steve Tierney, SCF's Senior Medical Director of Quality Improvement. We have all seen the lists of the ills plaguing modern health care. All the categories of unmet...
Reducing Harm with Predictive Modeling and Impact Analysis
The effective use of data is critical in the field of health care. Southcentral Foundation has been refining and improving its data systems for many years, including establishing our Data Services...
A Deep Dive on Nuka System of Care Performance Data
Like most health care systems, Southcentral Foundation regularly collects and analyzes data for regulatory or oversight reporting, for grant management, for billing, and to support quality...
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