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Customer-Driven Health Care

“Treat every customer-owner like your auntie.” The words of Ileen Sylvester, Southcentral Foundation’s Vice President of Executive and Tribal Services, resonate with many SCF employees. These...

Customer-Ownership Transforms Health, Wellness and Health Care Delivery

If you have ever visited or received services at SCF you’ve probably seen or heard the term “customer-owner.” SCF uses this term to describe the 65,000 Alaska Native and American Indian people...

Southcentral Foundation’s Nuka System of Care

Southcentral Foundation’s Nuka System of Care is the name given to SCF’s whole health care system created, managed and owned by Alaska Native people to achieve physical, mental, emotional and...

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